Legal

Cookies Policy

This Cookies Policy explains what cookies are, how Earnnect uses them, and what choices you have regarding their use. We are committed to transparency about our data practices.

Last updated: April 1, 2025

By continuing to use the Earnnect platform, you acknowledge and agree to our use of cookies as described in this policy. Essential cookies cannot be disabled as they are necessary for the platform to function.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website or use a web-based platform. They are widely used to make websites and platforms work efficiently and to provide information to the site or platform owners.

Cookies allow the platform to recognise your device between sessions and can store preferences, session information, and anonymous analytics data. They are not programs and cannot be used to access or read files stored on your device.

2. How We Use Cookies

Earnnect uses cookies for the following purposes:

To keep you securely signed in to your account during a session
To remember your preferences and platform settings
To protect your account from unauthorised access through session validation
To analyse how users interact with the platform in order to improve its performance and usability
To detect and prevent fraudulent activity and ensure platform security
To maintain the stability and correct functioning of platform features

3. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the platform to function. They enable core features such as authentication, session management, and security. You cannot opt out of these cookies without losing access to platform functionality.

Analytical / Performance Cookies

These cookies help us understand how users interact with the platform by collecting anonymous, aggregated data on page visits, time spent, error occurrences, and navigation paths. This data is used solely to improve platform performance and user experience.

Functional Cookies

These cookies enable the platform to remember your preferences and customised settings, such as language preferences, display options, and notification settings. Disabling these cookies may affect how the platform behaves during your sessions.

4. Third-Party Cookies

Some third-party service providers that we use to deliver platform functionality may also place cookies on your device. These are subject to the respective third-party privacy and cookie policies. We do not permit third parties to use cookies for advertising or tracking purposes beyond what is described in this policy.

Where applicable, we use privacy-preserving analytics solutions that anonymise user data before it is processed, ensuring that individual users cannot be identified through analytics cookies.

5. Cookie List

The following details the cookies we set and their purpose:

Cookie Name	Type	Duration	Purpose
earn_session	Essential	Session	Maintains your authenticated session. Deleted when you close your browser.
earn_auth_token	Essential	30 days	Stores an encrypted authentication token for persistent login functionality if enabled.
earn_csrf	Essential	Session	Cross-site request forgery protection token. Required for all form submissions on the platform.
earn_prefs	Functional	1 year	Stores your platform preferences such as language, display settings, and notification configuration.
earn_analytics	Analytics	90 days	Anonymous identifier used to track aggregated usage patterns. No personally identifiable information is stored.
earn_perf	Analytics	Session	Collects anonymised data on page load times and performance metrics to assist with technical improvements.

6. Managing and Controlling Cookies

You have the right to accept or decline non-essential cookies. You can manage your cookie preferences in the following ways:

Platform Settings: Access your account settings to manage analytical and functional cookie preferences directly within the platform
Browser Settings: Most browsers allow you to view, block, or delete cookies through their settings. Consult your browser's help documentation for specific instructions
Opt-Out Tools: Some third-party analytics providers offer opt-out mechanisms that you can use independently of your browser settings

Please note that disabling essential cookies will prevent you from logging in and using core platform features. Disabling functional cookies may affect your platform experience by resetting saved preferences on each visit.

Note on Browser Controls: Clearing cookies through your browser will log you out of your account and reset your saved preferences. We recommend using our in-platform settings for managing non-essential cookies where possible.

7. Updates to This Policy

We may revise this Cookies Policy from time to time as our use of cookies changes or as required by applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and provide notice through the platform or via email.

8. Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

Earnnect Privacy Team
Email: [email protected]
For general support: [email protected]